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Discover real reviews of Highlights Travel Family's best-rated service across trusted platforms.
Kris (tour guide) was very engaging and fun to be with! Great experience seeing Shanghai for the first time!
MoreAlvin, who went above and beyond to show us the "real" China. We felt like Alvins' personal guests the entire trip. He didn't push any purchases or store visits on us and stayed out late with us one evening for dinner. Our driver was also incredibly punctual, friendly and reliable and he and Alvin were a great team.
MoreThe guides were super knowledgeable in the history and culture, and we learned so much more from their contribution than if we just went and looked at old (beautiful) buildings.
MoreShanghai was the last destination of our China trip and Martin's guide has helped to make Shanghai the most memorable city for all of us!He is so knowledgeable about Shanghai's history, culture and modern development, and his passion for being an ambassador of the city has made our experience exceptional. The places he took us to visit, the food he introduced us to taste, the COFFEE he recommended to us to try, was all amazing!
MoreOur guide Qi in Shanghai was simply the best!!! She took care about our needs in all moment in order to help us as much as she could. Always with a smile in her face and really really a big professional. Totally recomendable!!! Thank you for all, Qi!!! See you soon?!!!
MoreThey worked with our schedule, were very knowledgeable, and made our trip unforgettable.
MoreWe visited Beijing, XI’an, Chengdu, Guilin and Shanghai. They were all amazing in different ways.We had different guides in each location Nina,Jenny, Fi Fi, Chase and Mulan. They were all great and helped make the whole tour so memorable.
MoreSerena a Shangai sono stati fantastici, we've really appreciated their competencies and perfomancies. Thank you very much indeed for your support.
MoreOur guide Clair was the reason i got to enjoy and experience this city in full! She is just the BEST COMPANION you can wish for! She knows everything about the city. The popular as well as the hidden local things.She is the sweetest and most beautiful soul. I owe her my gratitude for showing me the best of Shanghai!
MoreOur guide, Clair in Shanghai, was perfect, knowledgeable, attentive but above all absolutely great , local people! There is nothing that can be better than exploring a country with a local! Nothing!
MoreDurante nuestro viaje por China visitamos la impresionante ciudad de Shanghái, acompa?ados por el que fue nuestro guía y conductor Francisco Lee, quien con sus flamante nuevo coche Nio nos llevo a visitar las principales atracciones de la ciudad y a Tongli en Suzhou, fue muy amable y atento en todo momento, ayudándonos incluso en el aeropuerto el día que nos marchábamos con un problema que tuvimos con una maleta, Sus explicaciones y las visitas fueron muy correctas.
MoreThe tour guide Shirley was quite knowledgeable, nice and attentive, she knew all the doubts and questions we had and helping on every matter. It was a great experience. We absolutely recommend China Highlights Shanghai and absolutely Shirley as the best option to travel in Shanghai.
MoreWe also want to mention our sweet and efficient guide Ting in Shanghai.We'll be back soon!
MoreKenny, you are amazing. Having her was like going to meet the older sister who lives on the other side of the world. She delighted us. Kenny is comprehensive in her knowledge, elegant in her style and attentive to her listeners curiosities. With his competence and preparation he made the days a whirlwind of novelty and excitement, without ever falling into the obvious. Every place and monument was always told with wise mastery and with great mastery of the subject without ever boring you, but giving you a new discovery every time. Thanks to her competence, friendliness, kindness, friendliness, enthusiasm and availability, in the context of this beautiful city, she was the true protagonist of the realisation of this dream, allowing us in the time spent together to live and savor the essence of Shanghai to the fullest.
MoreEntrambe le guide sono state molto professionali e gentili. Abbiamo effettuato un tour delle attrazioni più significative come da programma e abbiamo potuto apprezzare quanto visto.
MoreWe truly appreciate our guide Robin (Liu) for making our trip be a special and memorable one. His extensive knowledge of the history and culture of Shanghai really helped supplement our appreciation of the beauty of the present-day Shanghai, and Robin brought us to to many interesting places in Shanghai so we could have the most possible authentic experience of the true Shanghai culture and people. Robin is a truly talented guide; not only did he help us to have as many unique experiences as possible, he was always available to help with any need and willing to give special recommendations so we could have an even more meaningful and fun experience.
MoreNuestros guias Lee en Shanghai fueron insuperables en este aspecto y siempre con una sonrisa de agrado.
MoreA family of 2 adult and 4 young teenagers is not easy to handle. Had some changes along the way all arranged efficiently. With Suki, Derek, Johnny and Peter as our guide, our children are loving China every minute.
MoreWe had his expert guidance for an entire day during our second day. And tho we were by ourselves most of our stay, Kris recommended many places to visit, taste and see including the Water Village of Zhujiajiao, various restaurants and of course the rooftop lounge Sir Elly’s, (which we patronized twice because of the beautiful violet hour and sunset views of the river and the entirety of Shanghai.Thank you Kris for all your recommendations and guidance, the city was very accessible due to your help.
MoreOur Shanghai guide Kris was extremely knowledgeable, attending and helpful, he went over and above to solve some issues we had.
MoreHe was so incredibly kind and outgoing and was so easy to understand as he guided us for our 2 day adventure. Kris was very flexible and attentive to all of our needs. He is someone that we must have as our guide the next time we come back to Shanghai.
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Our Awards
2024 Traveler's Choice -Awarded by Tripadvisor
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2023 Traveler's Choice -Awarded by Tripadvisor
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2022 Traveler's Choice -Awarded by Tripadvisor
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2021 Traveler's Choice -Awarded by Tripadvisor
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2015-2019 Certificate of Excellence -Awarded by Tripadvisor
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Top 10 Inbound Travel Agency of 2019 -Awarded by China Association Travel Service
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Travelers' Choice
- China Highlights Beijing Awarded Travelers' Choice 2023 by TripAdvisor
- China Highlights Yunnan Awarded Travelers' Choice 2023 by TripAdvisor
- China Highlights Guilin Awarded Travelers' Choice 2023 by TripAdvisor
- China Highlights Xi'an Awarded Travelers' Choice 2022 by TripAdvisor
- China Highlights Guilin Awarded Travelers' Choice 2022 by TripAdvisor
- China Highlights Guilin Awarded Travelers' Choice 2021 by TripAdvisor
Certificate of Excellence
- China Highlights Beijing Awarded Certificate of Excellence 2019 by TripAdvisor
- China Highlights Guilin Awarded Certificate of Excellence 2019 by TripAdvisor
- China Highlights Beijing Awarded Certificate of Excellence 2018 by TripAdvisor
- China Highlights Guilin Awarded Certificate of Excellence 2018 by TripAdvisor
- China Highlights Zhangjiajie Awarded Certificate of Excellence 2017 by TripAdvisor
- China Highlights Guilin Awarded Certificate of Excellence 2017 by TripAdvisor
- China Highlights Shanghai Awarded Certificate of Excellence 2016 by TripAdvisor
- China Highlights Beijing Awarded Certificate of Excellence 2015 by TripAdvisor
- China Highlights Guilin Awarded Certificate of Excellence 2015 by TripAdvisor
- Certificate of Excellence for the year of 2012 from TripAdvisor